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While researching the business opportunity offered by Handyman Matters®, John Wagner discovered their business philosophy was a perfect match with his own. Unlike traditional handyman and contractor services that have earned a reputation for being late, not showing up at all, or taking months to complete a simple project, Handyman Matters®prides itself on reputable, ethical business practices, quality job performance, and superior customer service. That means always being on time, treating others as you like to be treated, doing top-notch work, and cleaning up after yourself when you are done. John opened his Handyman Matters® in Westlake on February 1, 2006, and has since been setting a new standard of excellence in home repair. We met with John recently, and listened as he provided this overview of his company's services and offerings;
Handyman Matters® offers homeowners a one-stop source for all of their home repair needs. Our craftsmen are highly trained and qualified to save you money on over 1,100 different repairs covering thirty-four categories ranging from appliance and bathroom work to windows and yard chores. In addition to handling residential repairs, we perform repairs for offices, stores, and commercial buildings. We do warranty work for home builders, and offer service agreements to help maintain commercial properties. We serve customers throughout western Cuyahoga County, Lorain County, and all the way to Sandusky.
With one call you can schedule all your repair and home improvement needs in thirty-four Yellow Page categories. Plus we can typically start your project in days, not weeks. Some of our most popular services include bathroom remodels, cabinetry, appliance installation, kitchen make-overs, drywall repairs, door and window replacements, flooring, repairing leaky faucets, and installing hot water tanks and new sinks. We caulk around windows, install crown molding, perform assorted light plumbing and electrical tasks, and install siding, gutters, and down spouts.
Handyman Matters® is a time plus materials company. This means that you save money by only being charged for the time we are on the job and the materials we use. We will even save you money by letting you purchase your own materials if you wish. We have a one hour minimum charge, and after that we bill in fifteen minute increments. All of our work is guaranteed for one year and we do not take any money up front. You pay only when the job is completed to your satisfaction and we offer a ten percent discount to all seniors. If we run into unexpected problems, you will authorize all changes to your original work order so there are no surprises when you get your final bill.
We realize that today's customers demand excellent craftsmanship performed on time and in a professional manner. Our craftsmen our Handyman Matters® employees and have passed a 117 point skill assessment test, background checks, and are covered by Workers' Compensation and a liability insurance policy that is second to none. They call each customer the night before the scheduled work to introduce themselves and discuss the following days' project. They arrive the next day at the scheduled time, get the job done, and clean up after themselves before leaving. Each customer receives a follow-up telephone call to ensure their needs have been met and that they're pleased not only with our service, but also the quality of our craftsmen. Quality craftsmanship, top level customer service, and treating people with respect are the foundation of our business.
Handyman Matters® can save you money on over 1,100 different home repairs! Call Handyman Matters® today, and don't forget to tell them The Advocate sent you!
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